koko500 Terms and Conditions —
Know Your Rights & Rules

1. Acceptance of Terms

By accessing, registering on, or using the koko500 platform in any capacity, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms apply to all users of koko500, including visitors who browse the site without registering.

koko500 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. Continued use of koko500 after any changes constitutes your acceptance of the revised terms. It is your responsibility to check this page periodically.

2. Eligibility

To register and use koko500, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gambling under the laws of your jurisdiction.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited.
• You must not be a current employee, contractor, or immediate family member of a koko500 employee.
• You must not have been previously excluded or banned from the koko500 platform.

koko500 is an 18+ platform. Age verification is conducted as part of the registration and withdrawal process. If koko500 determines at any point that a user is under 18, the account will be immediately closed, all pending withdrawals will be cancelled, and any deposited funds may be returned at koko500's discretion after investigation.

3. Account Registration

Each individual is permitted to hold only one koko500 account. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being closed and balances forfeited.

When registering on koko500, you are required to provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, contact number, and a valid email address. koko500 may request supporting documentation to verify the information you provide at any time.

• All registration information must be truthful and accurate.
• You must update your account details promptly if any information changes.
• koko500 may suspend or close accounts where verification cannot be completed.
• Account registration is free. koko500 does not charge any fee to create an account.

koko500 reserves the right to refuse registration to any applicant at its sole discretion, without being required to provide a reason.

4. Deposits & Withdrawals

koko500 supports deposits and withdrawals via bKash, Nagad, Rocket, and direct bank transfer. All transactions on koko500 are processed in Bangladeshi Taka (BDT). There are no currency conversion fees for BDT transactions.

Deposits:

• Deposits on koko500 are credited to your account balance instantly in most cases.
• Minimum deposit amounts vary by payment method and are displayed at the time of deposit.
• koko500 does not charge deposit fees on standard payment methods.
• Deposits must be made from a payment account registered in your own name.

Withdrawals:

• Withdrawal requests on koko500 are processed within 30 minutes under normal operating conditions.
• Withdrawals are sent to the same payment method used for the most recent deposit, where possible.
• Identity verification may be required before a withdrawal is processed.
• koko500 does not charge withdrawal fees on standard payment methods.
• Withdrawals of bonus-derived winnings are subject to wagering requirements being met in full.

5. Bonuses & Promotions

koko500 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each offer, in addition to the general bonus rules set out here. In the event of any conflict between a specific promotion's terms and these general terms, the specific promotion terms take precedence.

• Bonuses are credited to your koko500 account as bonus funds, not real-money funds, until wagering requirements are met.
• Wagering requirements specify how many times the bonus amount must be wagered before withdrawal is permitted.
• Not all games on koko500 contribute equally to wagering requirements. Contribution percentages are listed in each promotion's terms.
• Bonuses have an expiry period. Unused bonus funds and associated winnings are forfeited after expiry.
• koko500 reserves the right to withdraw any bonus offer at any time without prior notice.
• Only one bonus may be active on a koko500 account at any given time, unless otherwise stated.
• Bonuses are intended for personal entertainment only. Any attempt to exploit bonus terms — including but not limited to bonus abuse, arbitrage, or coordinated play — will result in bonus cancellation and may result in account closure.

6. Gameplay Rules

All games available on koko500 operate using a certified Random Number Generator (RNG). The RNG has been independently audited to ensure that outcomes are genuinely random and that published Return to Player (RTP) percentages are accurate. koko500 does not manipulate game outcomes.

• Each game on koko500 has its own specific rules, which are accessible from within the game interface.
• In the event of a technical fault during a game round, the round may be declared void and any stake returned to the player's balance.
• koko500 is not responsible for losses resulting from a player's misunderstanding of game rules.
• Minimum and maximum bet limits apply to all games and are displayed before play begins.
• koko500 reserves the right to void bets placed in error or as a result of a technical error on the platform.

If you experience a disconnection during a game round on koko500, the round will be completed automatically according to the game's rules. The result will be recorded and your balance updated accordingly. koko500 is not liable for losses resulting from internet connectivity issues on the player's side.

7. Prohibited Conduct

The following activities are strictly prohibited on koko500. Engaging in any of these activities will result in immediate account suspension, permanent closure, forfeiture of all balances, and may be reported to relevant authorities:

• Creating more than one koko500 account (multi-accounting).
• Using automated software, bots, scripts, or any artificial intelligence to interact with koko500 games or systems.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, errors, or vulnerabilities on the koko500 platform.
• Attempting to launder money or use koko500 for any illegal financial activity.
• Providing false identity information or impersonating another person.
• Using payment methods that do not belong to you.
• Abusing the koko500 bonus system through coordinated or systematic exploitation.
• Harassing, threatening, or abusing koko500 staff or other players.

8. Account Security

You are solely responsible for maintaining the confidentiality of your koko500 login credentials. This includes your username, password, and any two-factor authentication codes associated with your account. koko500 will never ask you to share your password via any channel, including live chat, email, or phone.

• Use a strong, unique password for your koko500 account that you do not use on any other platform.
• Do not share your koko500 account credentials with any other person.
• Log out of your koko500 account when using shared or public devices.
• Contact koko500 support immediately if you suspect your account has been accessed without your authorisation.

koko500 uses industry-standard SSL encryption to protect all data transmitted between your device and the koko500 platform. Player funds are held in segregated accounts, separate from koko500's operational funds. However, koko500 cannot be held responsible for losses resulting from a player's failure to secure their own login credentials.

9. Responsible Gaming

koko500 is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their gambling activity and stay within healthy limits. These tools are available to all koko500 account holders at no cost and can be activated at any time from the account settings.

• Deposit Limits: Set daily, weekly, or monthly caps on how much you can deposit into your koko500 account.
• Session Time Reminders: Receive notifications after a set period of continuous play on koko500.
• Cooling-Off Period: Temporarily suspend your koko500 account for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently close your koko500 account. This action is immediate and irreversible.

koko500 staff are trained to identify signs of problem gambling and may proactively reach out to players whose behaviour suggests they may be at risk. koko500 reserves the right to impose account restrictions on any player where there is concern about their gambling behaviour, without prior notice.

For more information on the responsible gaming tools available on koko500, visit the Responsible Gaming page.

10. Privacy & Data

koko500 collects and processes personal data in accordance with its Privacy Policy. By registering on koko500, you consent to the collection and use of your personal data as described in that policy. The Privacy Policy is incorporated into these Terms and Conditions by reference.

• koko500 collects personal data for the purposes of account management, identity verification, fraud prevention, and regulatory compliance.
• koko500 does not sell your personal data to third parties for marketing purposes.
• Your data may be shared with payment processors, identity verification providers, and regulatory bodies where required.
• You have the right to request access to, correction of, or deletion of your personal data held by koko500, subject to legal retention requirements.

For full details on how koko500 handles your data, please read the Privacy Policy.

11. Limitation of Liability

To the fullest extent permitted by applicable law, koko500 shall not be liable for any direct, indirect, incidental, special, or consequential losses arising from your use of the koko500 platform. This includes, but is not limited to:

• Losses resulting from gambling activity on koko500.
• Losses resulting from technical faults, server downtime, or connectivity issues.
• Losses resulting from unauthorised access to your account due to your failure to secure your credentials.
• Losses resulting from your reliance on information published on the koko500 platform.

koko500 makes no warranty that the platform will be available at all times or that it will be free from errors or interruptions. Scheduled and unscheduled maintenance may result in temporary unavailability of some or all koko500 services.

12. Changes to Terms

koko500 reserves the right to amend, update, or replace these Terms and Conditions at any time. Changes will take effect from the date they are published on this page. Where changes are material, koko500 will make reasonable efforts to notify registered players via email or an in-platform notification.

It is your responsibility to review these Terms and Conditions periodically. Continued use of the koko500 platform after any changes have been published constitutes your acceptance of the updated terms. If you do not agree with any changes, you must stop using koko500 and may request account closure by contacting support.

13. Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, the koko500 support team is available 24 hours a day, 7 days a week.

• Live Chat: Available directly from the koko500 platform. Average response time under 2 minutes.
• Email: [email protected]
• FAQ: Visit the FAQ page for answers to common questions about koko500 terms, payments, and gameplay.

koko500 aims to respond to all email enquiries within 24 hours. For urgent matters — including suspected unauthorised account access or withdrawal issues — please use live chat for the fastest response.